Terms of service

Terms of Service

Welcome to The Grape Variety! These Terms of Service apply to all purchases made through our website and set out your rights and responsibilities as a customer. By shopping with us, you agree to the following terms:

1. Overview

This website is operated by CGV Limited, trading as The Grape Variety. Throughout the site, the terms “we”, “us” and “our” refer to The Grape Variety. By visiting or purchasing from our site, you agree to be bound by these terms.

2. Online Store Terms

• You must be at least 18 years old to purchase alcohol from our site.
• You may not use our products for any illegal or unauthorised purpose.
• Violation of any of these terms may result in the termination of your services.

3. Accuracy of Information

We do our best to ensure product descriptions, pricing and availability are accurate. However, we reserve the right to correct errors, inaccuracies or omissions and to change or update information without prior notice.

4. Pricing & Payment

• All prices are listed in GBP and include VAT where applicable.
• Payments are processed securely via our chosen payment providers.
• We reserve the right to refuse or cancel any order at our discretion.

5. Delivery

We aim to dispatch orders promptly and use trusted courier services for delivery. Delivery times may vary depending on location and product availability.

6. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details on eligibility and process.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and continued use of the site will signify your acceptance.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at chipstead@thegrapevariety.com.